Valuing People As Family

Home Support - Providing Comprehensive Home Support

Helping Hand

Our Home Support Services offer personal and practical care with skill, compassion and respect, allowing people in need to maintain their dignity.

We don't do "care packages". This is not a "one size fits all" boutique. This is about understanding, empathizing and tailoring care to the precise needs and circumstances of the individual needing care.

We are committed to quality in care, not only meeting national standards but establishing ground breaking targets that other companies will not reach. For more information on some of the types of services we offer, please read more.

Personal Care

  • Getting up, washed and dressed
  • Getting ready for bed
  • Bathing or showering
  • Going to toilet
  • Grooming e.g. hair care, make up and shaving
  • Prompting medication
  • Catheter and stoma care
  • And more

Practical Care

  • Shopping
  • Collecting prescriptions, pensions and benefits
  • Paying Bills
  • Escort Service
  • Preparing meals and drinks
  • Light housework
  • Laundry and Ironing
  • And more

Palliative Care

Caring for a loved one who is terminally ill can be challenging. Our care professionals are committed to providing care services in a sensitive and respectful way that allows people in need of care to maintain their dignity. Our staff are sympathetic to your needs. We can co-ordinate our care service with other health care personnel. And we are on call 24 hours a day, ensuring that we will be there whenever needed.

Special needs care

We support adults, across age ranges, with learning disabilities and mental health issues. We understand that caring and supporting people with special needs requires specialist skills. Our staff are fully trained and operate a people focused approach. We are able to work with people with special needs in order to support and assist them with living at home. We also support people with special needs who are living in residential facilities.

Please continue reading for more information on our company and services. Or please get in touch with our friendly team of professionals now.

Qualified care professionals

Most of our staff are very experienced and dedicated health care professionals. We have also trained and nurtured newer health care assistants to the high standards that we demand.

Continuity

Wherever possible, we regularly assign the same home support care assistants to the same service users.

Rapid Response

We are available 24 hours a day, 7 days a week. And with our rapid response service an experienced registered nurse or care manager is only a phone call away for help and advice.

Safe and secure

We will tell you in advance who is coming to your home. Our staff member will always be dressed in his / her Karma uniform and will have an identification badge.

Financial Help

Unlike hospital care, personal care is not free. But you could be entitled to financial assistance towards the costs of care. Social Services can carry out a needs assessment and help advise you.

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